Reports and quiet hours
Choose what you hear when work completes, when the daily digest comes, and when the CEO may message you.
When work completesLink to When work completes
reporting.onComplete: Summary (the default), Detailed or Silent.
The daily digestLink to The daily digest
reporting.digest: a batched status of all open top-level work. By default it comes at 18:00 in your time zone, and only when something happened.
Quiet hoursLink to Quiet hours
reporting.quietHours: messages that are not urgent wait outside your working hours. Urgent ones go now: a decision that blocks work, a spend anomaly or an incident. Work does not wait for working hours.
Where the CEO reaches youLink to Where the CEO reaches you
frontDoor.channel: WhatsApp or Web only. The web conversation always works too.
The first receiptLink to The first receipt
frontDoor.ack: a short receipt, such as "Got it.", while the CEO thinks. Agent writes it from a template, never with a model.
Where to change theseLink to Where to change these
In the organization settings list on Settings. Most of these can also be set for one conversation. Only owners and admins can change them.
Checked against the product on 2026-10-05.
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