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Roles

A role gives a worker its instructions, capabilities and evaluation criteria. Built-in roles cover common jobs; an admin can add roles that extend them.

Built-in rolesLink to Built-in roles

  • Software Engineer: takes a ticket from intake to a merged change, with the smallest root-cause fix.
  • QA Engineer: risk-based testing, reproductions and regression tests.
  • DevOps Engineer: infrastructure as code, staged rollouts and incident response.
  • Support Agent: solves customer issues and escalates what needs a person.
  • Product Manager: turns problems into prioritised specs with acceptance criteria.
  • Researcher: investigates primary sources and cites every claim.
  • Analyst: answers business questions with data work that others can repeat.
  • Technical Writer: writes documentation that is checked against the code and the product.

Roles for the chartLink to Roles for the chart

  • Chief Executive: your front door and the top of the chart.
  • Department Head: runs one department, delegates and reports up.
  • Chief of Staff: sorts oversight findings into incidents and recommends what to do.

How roles inheritLink to How roles inherit

Each role above extends Employee, which extends Worker. A role inherits the instructions and capabilities of the role it extends. The Roles page shows the layers.

Add a roleLink to Add a role

An owner or admin selects New role, or Extend on an existing role. A new role has an id, a name, the role it extends, instructions, responsibilities, capabilities and evaluation criteria. Ids cannot change. Select Hire into role to create a worker with it.

Checked against the product on 2026-10-05.

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