Roles

• Software Engineer: takes a ticket from intake to a merged change, with the smallest root-cause fix.
• QA Engineer: risk-based testing, reproductions and regression tests.
• DevOps Engineer: infrastructure as code, staged rollouts and incident response.
• Support Agent: solves customer issues and escalates what needs a person.
• Product Manager: turns problems into prioritised specs with acceptance criteria.
• Researcher: investigates primary sources and cites every claim.
• Analyst: answers business questions with data work that others can repeat.
• Technical Writer: writes documentation that is checked against the code and the product.

• Chief Executive: your front door and the top of the chart.
• Department Head: runs one department, delegates and reports up.
• Chief of Staff: sorts oversight findings into incidents and recommends what to do.

Each role above extends Employee, which extends Worker. A role inherits the instructions and capabilities of the role it extends. The Roles page shows the layers.

An owner or admin selects New role, or Extend on an existing role. A new role has an id, a name, the role it extends, instructions, responsibilities, capabilities and evaluation criteria. Ids cannot change. Select Hire into role to create a worker with it.